Contact your mortgage servicer (the company where you send your monthly payments) as soon as possible to let them know about your current circumstances. The telephone number and mailing address of your mortgage servicer should be listed on your monthly mortgage statement.
If you have trouble catching up at the end of this temporary relief period, additional assistance may be available. You are not required to repay missed payments all at once.
- If you are unable to repay your missed payments all at once and can afford to pay a higher monthly mortgage payment for a period of time, you may be eligible for a repayment plan which allows you to repay past due amounts over a period of time.
- If you can afford to resume your monthly mortgage payment you may be eligible for a payment deferral which puts your missed mortgage payments and puts them into a payment due at the sale, or refinancing of the home, or the end of the loan.
- If you have a sustained reduction in income and are unable to afford your regular monthly mortgage payment, you may be eligible for a loan modification which changes the terms of your loan to enable an affordable payment.
Servicers will reach out to you about 30 days before your forbearance plan is scheduled to end to determine which assistance program is best for you at that time. Work with your servicer to determine which option you are eligible for.